Don't have an onsite IT technician to address the issues that inevitably come up? Let us be your "just-in-time" IT support, with several different options to choose from:

  • Remote Support: We use a secure remote client to connect to your system(s) for troubleshooting.
  • Onsite Support: We'll come onsite to assess the situation and provide any solutions necessary to get you back up and running.
  • We support Windows-based desktop and server operating systems, desktop and server hardware, networking hardware, mobile devices, cloud services, and more. See below for more details!
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Hardware

We have experience in building, configuring, maintaining, and troubleshooting the following products:

  • Desktops - HP, Dell, custom-built
  • Laptops - HP, Dell, Acer, ASUS, Lenovo
  • Tablets - Samsung, Microsoft Surface
  • Servers - HP, Dell, custom-built
  • Networking:
    • Switches - Cisco, HP, Netgear, Linksys, D-Link
    • Firewalls/Routers - SonicWall, Cisco, Checkpoint
    • Wireless Access - SonicWall, Engenius, Cisco, Linksys, Netgear
  • Battery Backup - APC, Tripp Lite

Software

The following are some examples of the types of software and applications that we have experience with:

  • Operating Systems:
    • Desktop - Windows 2000, XP, Vista, 7, 8.1, 10
    • Server - Windows Server 2003, 2008 and 2008 R2, 2012 R2, 2016
  • Server Tools - Active Directory, Group Policies, DNS, DHCP, scripting, PowerShell, Print / Share Management, and much more.
  • Office Productivity - Microsoft Exchange 2000 thru 2013; Microsoft Office 2000 thru 2016; Adobe Acrobat Reader, Standard, and Professional.
  • Database - Microsoft SQL 2005 thru 2014, Microsoft Access.
  • Security - Symantec Endpoint Protection, MalwareBytes Business.
  • Accounting - Quickbooks 2007 thru 2016, Quicken 2007 thru 2016, Sage Peachtree, MAS90, SBT, ProSystem fx Engagement.
  • Tax Prep - Lacerte 2000 thru 2016.
  • Legal - ProLaw Law Firm Business Management, Legal Solutions, CA Jury Instructions.
  • Healthcare/Dental - Raintree Systems, eClinicalWorks, OpenEMR, Ramsoft PACS, Welch Allyn EKG, PracticeWorks, PCLink, Dexis PACS.
  • Manufacturing/Construction - Predator CNC, Sage Construction Partner.
  • Auto Body - CCC One, Mitchell Estimating/UltraMate, Car-O-Data.
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